Patient-Voice Honoring Care in Glendale Heights

Glendale Heights families discover true wishes through these communication-facilitating hospice services:

• Nursing encouraging direct questions from registered nurses who help families ask patients about preferences rather than making assumptions
• Personal care respecting stated wishes providing bathing and grooming assistance based on what patients actually want not what families assume
• Equipment selected with patient input including hospital beds and oxygen systems positioned where patients prefer not where families guess
• Social workers facilitating conversations helping Glendale Heights families ask difficult questions about final wishes rather than operating on assumptions
• Chaplains supporting patient voice offering spiritual guidance based on what patients themselves express not what families assume they believe
• Veteran preference programs through our We Honor Veterans initiative‍
• Voice-honoring grief support continuing counseling for up to 13 months

Honoring Actual Wishes in Glendale Heights

Glendale Heights families consistently discover that patient preferences differ significantly from what they assumed, feeling grateful they asked rather than guessing wrong. Client satisfaction reaches 98 families out of every 100 who honored actual stated wishes over assumptions. Ratings from actual households average 4.9 stars from families who learned asking beats guessing. Our credentials include ACHC accreditation and Medicare certification, while performance assessments place us at 80 points versus the benchmark of 67.

Supporting Illinois families for over 15 years taught us that assuming patient preferences without asking directly robs dying individuals of voice in their own final chapter. Our staff answers at 847-777-8888 continuously because Glendale Heights residents need encouragement asking difficult questions. We help families recognize that patients deserve stating their own funeral preferences rather than families guessing, that medical decisions should reflect actual patient values not assumed wishes, and that simple direct questions like asking what patients actually want honors them far more than elaborate assumptions families make operating on guesses.